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troubleshooting

How to report a bug well

What to include so a bug report is actionable for a solo owner.

Include the exact page where the issue happened, what you clicked, what you expected, and what happened instead.

Screenshots are extremely helpful, especially when they show the before and after states or the relevant URL.

If the issue only happens on one browser or device, say which one. The fastest bug reports are short, concrete, and reproducible.

Still need help?

Send a support request and include the page where the issue happened, what you clicked, and what you expected to happen.

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